2111 Austin

The vibe of this building has completely changed and not for the better. Since the management transition, it feels like the focus is on the wrong things. Residents are being bombarded with emails daily, and management seems overly intrusive, yet the real issues are being ignored. Packages are constantly being stolen. Homeless individuals are sleeping in the stairwells. The hallways are filthy, the walls are visibly dirty, and some days the smell of weed fills common areas. Elevators are frequently down, and gates break almost weekly. These are ongoing problems that directly affect residents’ safety and quality of living. Instead, management is prioritizing things like pool gate codes despite the fact that it been cold, the pool gates have never been a resident complaint, and this is far from a pressing concern. They also removed one of the few genuinely nice touches of the building the front doors. It may seem small, but details like that are part of what made this place feel welcoming and worth the rent. Taking them away while ignoring major issues only adds to residents frustration. Based on conversations in our residents GroupMe, this new approach is turning people off across the board. Residents are the reason this building operates and generates income. If you’re considering renting here, consider this a fair warning: • Security issues are ignored • Cleanliness is neglected (the pool furniture is filthy) • Communication is excessive but ineffective now This building has potential, but the current management direction is disappointing and frustrating. On top of everything else, putting a dog park in the basement next to the elevators was one of the worst decisions made. The area constantly smells like urine, and it’s the first thing residents and guests encounter, which is both unpleasant and embarrassing. Management used to be one of the few positives here. Kim, Will, and Jennifer and Sheliyah were excellent approachable, present, and genuinely made residents feel comfortable. Before them, Chelsea was manager but rarely even showed up to work, which already caused frustration. Unfortunately, the current management is a major step backward from what residents once experienced. This apartment complex was once such a great place that residents actually built a real sense of community with one another. A huge part of that was Kimberly she was responsive, helpful, and genuinely cared. Finding out that she is no longer here has been shocking and incredibly disappointing. Hopefully Jennifer and William remain for the duration of my lease, because they have also been consistent and supportive. Right now, this change in management is the main topic of conversation in our residents’ group chat, and the overall sentiment is frustration and disbelief. This review is not posted under my real name because I refuse to be retaliated against for speaking honestly. Residents should be able to share their experiences without fear.

I would definitely recommend 2111 Austin Apartments to anyone looking for a new home. I just renewed my lease and I honestly can't complain. Sure they have issues like any other apartment complex but overall the good overshadows the bad. I feel safe, the building is clean, the walls aren't thin, I get my packages and the leasing office has been a great help! The changing of the front door was greatly needed and appreciated. It helps to keep out unwanted solicited visitors when the office is closed. It's close to downtown so there will be a little noise. There is also a homeless population but you have to remember the area that your in. Overall, I'd give them an A!!

When I first moved in, everything with this apartment community started off great. The staff seemed friendly, things ran smoothly, and I felt really good about my choice. Then, out of nowhere, something changed. I’m not sure what happened, but their attitude and communication shifted in a way I didn’t expect. They’ve become a lot less accommodating, and instead of working with residents, it feels like they focus only on what they want. If you don’t meet their expectations right away, they will keep pushing and it starts to feel like harassment, even when you’re doing your best to communicate with them. It’s disappointing because things started out so positive, and I genuinely hope they go back to the level of professionalism they had in the beginning.