Amberlin Pflugerville

We've lived at Amberlin Pflugerville for 3 months and have had mostly pleasant experiences here. Whenever we had questions or issues the staff has been very helpful, especially Stephanie Salinas. For example, during our first week we had a decorator table set up near our front door and somehow or someone removed the table while we were out. This did happen on a scheduled trash pickup day but we were very disturbed by this happening. We remarked to each other, "what a way to welcome us to the apartment community". Stephanie was the first office person we contacted about the incident and she remarked that she had seen the table, describing it perfectly as to the shape and even the color and how it matched perfectly with the wall color surrounding our door entryway. Stephanie went out of her way to investigate how the table could have somehow disappeared from our door. She kept us up to date with what she had done, checking with the trash pickup person, the trash company owner, and viewing as many security cameras as were available to see if anything could be spotted leaving the premises. Even though this was just a small table it meant a great deal to my wife and we were both impressed with the care and attention Stephanie gave to our situation. In addition to this issue she always has a pleasant smile and a positive attitude. Her office is always available and we enjoy showing off our pictures of our 3 year old grandson!

Stephanie Salinas has been a true blessing and life saver with our resent move to Amberlin Pflugerville. She started her new position when we moved to the complex and quickly learned how to get contracts, payments, assign parking and storage. All of these areas had issues from prior contracts and misinformation when we toured and ready to move to Amberlin. Additionally, we have had two months of our rent paying twice. This has created a stressful situation with our bank. Again, Stephanie reviewed the reasons for this and guided us through to correct the problem. She always follows up with questions and moves swiftly to correct or investigate safety concerns with the building. If Stephanie had not been here the first week we moved, I would have moved out! Stephanie is always professional, personable, and pleasant!

Moved in last week and already love it here. Everyone is friendly, the apartment has more closet space, bigger balconies, larger shower, etc.There is some activity going on every day and there are so many amazing amenities here.