Eighteen25 Downtown

I’ve lived here for 5 years and I’ve therefore renewed 4 times. In 5 years I’ve never had a single bug in my apartment and I’ve never experienced any crime. The place looks good and the concrete floor, even though it dulls quick, is nice. Very good insulation or energy efficiency—the electric bill is always low. Big picture I was always proud to show people where I lived and I lived in comfort and style. Cons: The kitchen and bathrooms are way too big, they constitute like 50% of the square footage of my model. The Downtown area seems to be struggling and so the area is not a big destination area. (Lots of restaurants and stores have closed in the past 1-1/2 years.) Luxer Locker is small for the Amazon era.

I toured Eighteen25 Downtown recently and was genuinely impressed. These beautiful skyrise-style apartments feel secure and well thought out, there’s even a designated delivery area for food and groceries, so your packages stay safe. The amenities are excellent: a modern gym, beautiful conference rooms, and a rooftop-style pool that’s perfect for relaxing. They also offer plenty of concierge services, plus a dog bath and park, which is a huge bonus for pet owners. The front desk team was kind and welcoming, and the tour was detailed and professional, a refreshing experience compared to other apartments I’ve visited. If the units were just a bit bigger (or if I could stretch my budget for a larger one), I would 100% sign a lease here. If you’re looking for secure, stylish downtown living with thoughtful perks and friendly staff, definitely give Eighteen25 Downtown a look!

I usually don’t leave reviews, but after several issues, I feel it’s important to share. Security: Night security is often absent, and when present, they’re distracted or unprofessional. There’s constant turnover, and most do their job poorly. Once, I was followed by a homeless person into the complex — the only attentive guard (who no longer works here) helped at the time, but management took no further action. Staff: The front office staff are frequently rude and dismissive. I always try to be polite, but they act as if residents are an inconvenience. Maintenance: I reported that my electronic door key wasn’t working and called multiple times asking for help. Nothing was done, and now I’m locked out of my own apartment after returning from a trip. Completely unacceptable. Facilities: One of the elevators is always out of order, and the cleaning of common areas is done very poorly. Overall, the lack of professionalism, maintenance, and care for residents’ safety and comfort is extremely disappointing. I would not recommend living here until management makes serious improvements.