Heights West End

Heights West End is always welcoming, professional, and friendly every time I stop by to visit with staff. Maria, Polly, Ivan, and Alfonso are all part of a great team and are very passionate about their business and community. Resident events are very welcoming, and this team knows how to thank their residents for being a part of the Heights West End Community. Thanks!!!

I applied to this property due to personal circumstances, without touring it first—ended up losing $250 in the process (but that’s okay). The only real draw for me was the 8 weeks free offer, and the location, which is fantastic. Unfortunately, that’s where the positives ended. When I visited, I was greeted by an angry tenant at the leasing office and had to wait in the common area. I’m actually glad I did because I quickly realized how poor the noise reduction was—you could hear everything, even people on the treadmill. The conference spaces were small, the lobby amenities felt dark, and the floors throughout the property were heavily scratched. For the price they’re asking, it didn’t seem worth it. Luckily, I found another place in the same price range, but with more space and better amenities, including a dining area. For transparency, I’m a realtor but didn’t mention it during my visit because I wanted to experience how they treat potential applicants firsthand. Overall, I’d advise doing a thorough tour before committing!

BELIEVE ALL of the BAD REVIEWS. No pool 8 months out of the year, cops are here every weekend. Homeless people sleep on peoples patios when they are not home. This place is exactly what they describe. Filter newest reviews to see current status of this complex and by pass the first couple of fake reviews they paid for and READ the bad ones because there are many. They only tour clean parts of the building (amenity areas) so check out garage stairwells and each floor prior to moving in. Towing here is insane, management has a deal with tow drivers so your more likely to get towed than get anything fixed in your unit. Beware dealing with Maria the apt manager, she claims complaints are from angry tenants and puts on a facade to get you to sign a lease, then it’s a nightmare. The reviews on roaches are a real issues and there’s a fly infestation throughout the hallways. Trash often sits in the hallways at various hours of the day, They’ve only painted the floor by the office and model units, it’s been this way for over a year. There’s been 7 different property managers here in less than 2 years. Garage stairwells reak of urine when it rains. This place will reel you in with bells and whistles don’t trust it.