Magnolia Heights

Have you ever woke up late on your day off, walked to the mailroom with a fresh cup of joe that you made yourself in the club room and realized how grand life is? Happens to me more than often here in my home. Truly! The customer service is beyond exceptional. Good afternoon, Have a great day sir, is the daily jargon from this great staff. Not only that, my issues are minimal; my light bulb in my ceiling went out. It was replaced by the time I got home from work. In all honesty, I feel accomplished when I come home. From the hard wood floors, to my gas stove and that little hook I hang my towels on next to my deep bathtub - I’m grateful that Magnolia Heights had everything I needed for my wife and I to live a comfortable and appreciative lifestyle. And it’s Peanut(pet-friendly) approved 🤩

My husband and I have loved living here for the last 2 years! Everytime I had friends visit they always comment on how it feels like a hotel. The staff are super attentive and manager Joshua Baker is wonderful! The appliances in our apartment have served us well and are very new. I also liked our covered, gated parking and have never had a car break-in. Pretty quiet place to live overall. Management hosts nice events and free treats/wine nights for fun! We recently have moved and will miss our walks to our fav places Pure Barre, Bird Bakery, Merit coffee, Nowhere Bookstore, Cappy’s, Daily Bread and the McNay. We did have a few issues. Elevators not working (would take time to fix due to ordering parts) but staff were communicative to everyone via email/ text. There are no outlets to charge EVs in the garages (nearest supercharger is the Quarry). Our biggest issue were neighbors who seemed entitled and inappropriately complained about our dog barking during daytime hours while we were at work (by inappropriate I mean leaving several hateful anonymous notes on our door threatening to call the humane society, which was laughable at worst lol). We were friends with some of our neighbors though and otherwise consider this a dog-friendly apartment! TLDR: My husband and I lived in many apartments across the states, and by far this is the nicest place we have ever lived.

Since Willow Bridge(new property management) took over, this place has gone downhill fast. Customer service is horrendous, it is impossible to contact the leasing office. There has been theft which has never happened during the previous management. The staircases reeks of pot despite a strict no-smoking policy and this new management has done absolutely nothing about it. Zero accountability, slow responses, and no enforcement of rules. This management has made this complex feel completely ghetto.