Revolve

Do not live here! As a second-year tenant, my car was damaged due to a malfunctioning garage gate and access scanner. What’s most upsetting is not just the incident, but how it was handled afterward. I reported the issue immediately and spent over a month trying to get help. No one from management reached out. When I went to the leasing office in person, I was told to contact to the corporate office, without any given information. After waiting weeks with no communication, I suddenly received a letter from a third-party claims company demanding over $32,000 for gate repairs — without providing evidence, footage, or a clear explanation. Throughout this process, communication was nonexistent, accountability was avoided, and tenant safety concerns were dismissed. The garage gate has a history of malfunctioning, which makes residents feel unsafe, yet no meaningful support was offered when something went wrong. This has been an incredibly stressful and disappointing experience. Tenants deserve transparency, timely communication, and basic support — none of which I received.

Absolutely terrible place to live at. Just like every other apartment, the account replies saying, if you'd like to discuss this issue further, please come to the office and we can help. But in no way are they helpful in office, they just circle back and blame everything on corporate and say, sorry we can't do anything about it. Every issue that people wrote, I have went and talked to the office about some of them only for me to be dismissed. - Missing packages, they say to report it to Amazon and they'll send a reshipment. But don't you have a camera in the locker room? Look at the cameras and find out who stole the packages so you can make it secure. - Broken into cars, sorry we leave a note next to the garage entrance door to not leave any valuables in the car. But don't you have cameras in the garage, isn't it supposed to be a secure garage? I can keep going of all other instances where they gave me an excuse that is not one bit sufficient when I went in office. That is why everyone decides to leave a review so others know, rather than trouble themselves with going in with no real resolution.

Was living here a year. Good apartment complex, nice property and best leasing office team . Good luck