The Crescent

Don't trust recent high reviews as they are likely fake. This is a balanced review based on 3 years of being a resident and seeing three different managements (that should tell you everything about this property). Pros - Location. Pretty much the only reason for the 2 stars. You are close to both S Congress and Downtown and my apartment overlooks the creek so it's very green Cons - Everything else. As many legitimate reviews have mentioned, the hallways and property are poorly maintained. They only bothered to paint the first floor as they offer those apartments on short-term leases. Security is lax and the garage and other doors are often open and I once saw a homeless guy sleeping in the hallway to exit the building! Package delivery is a mess. Despite package lockers, packages don't always get properly delivered and if left at doorstep or outside the lockers, they get stolen. I've had this happen a few times. Maintenance for apartments used to be good with Greystar, although they didn't fix the elevator for 3+ months. Since the new management took over in Jan 2026, the transition hasn't been great, with no way to place maintenance requests until the portal is up (it's been a few weeks already). They charge fairly high rents for how poorly maintained everything is. Apartments themselves are clearly old as well and this isn't good value for money. Only recommend staying for the location if rents are super cheap i.e.

I would strongly advise against moving to Crescent Apartments. The location on South Congress might seem appealing, especially for those moving from out of state, but don’t be fooled — the condition of the property does not match the rent or fees. Maintenance here is terrible. The parcel lockers were down for over 3 weeks, meaning packages were either delayed or lost. The trash dumpster is constantly overflowing, creating an eyesore and a health hazard. It's no surprise that rats and roaches are a common sight around the property. On top of that, they charge a mandatory amenities fee — for what exactly? A dirty, poorly maintained community laundry room and an outdated gym. These “amenities” are nowhere near the quality you'd expect, especially for the price. Many people end up here because of the location, but the truth is there are brand new apartment complexes just 10–15 minutes away that are not only cleaner and more modern but actually cheaper. My best advice: don’t sign a lease here. Use a free apartment locator agent (there are plenty in Austin) and find something newer, nicer, and worth your money. FYI if you look at the newest positive reviews, you'll notice that those 'reviewers' are leaving 5 star ratings for the 'Muse' sister property down the street. That's suspicious.

My friend lives here and the common areas are always dirty when I visit. Literal trash thrown all over the place sometimes. I felt drawn to write this review because I came to visit today and they recently instituted paid parking for guests. It’s honestly laughable. They’re charging $8 an hour to park in a non-protected, dirty, tiny spot parking garage. Just don’t live here lol.