The James Park Oaks

Elizabeth is absolutely amazing if not the best consultant I’ve ever worked with during an apartment search. I’ve never felt more welcomed, understood, or genuinely supported. You know you’re in good hands when someone truly cares about helping you find the right home rather than just trying to sell you something, and that’s exactly how Elizabeth operates. She listens, goes above and beyond, and makes the whole process feel effortless. Truly the best experience I could have asked for.

I had a wonderful experience working with Elizabeth throughout my leasing process. She was incredibly responsive, patient, and thorough every step of the way. Her guidance made everything smooth and stress-free, and she went above and beyond to ensure I felt supported and informed. I truly appreciate her professionalism and genuine care. Highly recommend working with her!

I enjoyed The James for maybe the first month we were there, but it quickly declined afterwards. Exit doors were constantly malfunctioning. Lobby and common area’s air conditioning was out for almost 6+ months. The gym’s air conditioning was also out for just as long making it unusable. The doors leading into the garage were always broken. The worst part is the moving out. They will absolutely nickel and dime you on everything. Make sure to write EVERYTHING down on the inventory form if you move in, even if it sounds stupid. They will find every way to make money off of your leaving. Maintenance did a slap job of “repairing” the wood floors in our apartment before we moved in and we mopped it off the first day we moved in. Didn’t even mop hard, just a regular mop. We wrote it down on the inventory form and come time to move out, they wanted to charge us almost $700 to resurface it. I disputed it, and even though it was on the inventory form, they “only” charged us for half since we still “ruined” the floor by mopping it aka “water damage” in their words. The icing on the cake is when they sent us to collections on December 1st after we paid our final payment on Nov. 26. This is either a gross oversight or lack of proper management, which are two things you don’t want from anyone in charge of your living space. We thought we found the perfect affordable apartment inside the loop but found out it was affordable for a reason. Be very careful and document everything before you move in.