UNITi Montrose

My daughter stayed here summer of 2025 in a studio apartment during an internship in downtown Houston. She really liked this facility and being located in Montrose. She had a 10 minute commute to downtown on surface streets and the location is fairly safe with close access to HEB and amazing restaurants! The apartment complex is brand new with very nicely furnished apartments with a wide range of bedroom options. She opted for the balcony city view as you can see from the pictures. She also got the secured gated parking for a little extra cost each month. They offer short term and long term lease options which worked perfect for my daughter’s internship. They also have a great leasing staff. Be sure to talk to Carlos or Alyssia…they are both very knowledgeable, friendly and helpful! They have an easy to use web portal to manage everything related to your apartment lease. Definitely worth checking out this facility if you are looking to stay close to downtown Houston.

I would like to sincerely thank Travontae for his patience, professionalism, and strong commitment. We faced quite a few complications during the process, but he truly took the time to carefully review both my file and my friend’s, and did his best to find solutions so that we could move in as quickly as possible. He was very responsive, supportive, and clearly went the extra mile — even working extra hours to help us. His dedication really made a difference, and we are very grateful for his support throughout the process.

I was hoping that my requests and emails would be sufficient, but it does not seem to be the case. I have submitted multiple emergency and regular maintenance requests, emails, and phone calls since November 2nd for the drawer in my restroom and for the A/C to be fixed. The last email and phone call being week ago on December 10th where I was told someone from the maintenance team would come and fix the A/C by the end of the day. They never came and it was never fixed. Review #2 01/02/2026: The A/C in my unit is not working again. My unit is currently sitting at 78 degrees despite that the cool setting has been on all day. I noticed that the operation hours of the office have recently been updated and today it is noted to close at 7pm. I tried giving them a call today at 6:28 PM and I was immediately directed to an AI representative. I requested to speak to the current in-office staff member and was told that this person is currently unavailable. Review #3 01/14/2026: The A/C is not working again after it was said to be fixed. This is ridiculous!!