Vi Collina

Tuesday me and my husband went to sign our lease at vi collina, Brooke was our leasing agent and she did a great job making sure we knew everything and helped us a lot, on the other hand the manager was very unprofessional, he was rude and didn’t speak to us and gave Brooke a hard time in front of us. The property is decent, Brooke was awesome but the property manager could use some training on customer service and management skills.

I have had the pleasure of living here for 4 years @ Vi Collina apartments when they first opened its doors to all new residents in a brand new luxury apartment That came with all appliances except a washer and dryer. I have a very spacious 3 bedroom apartment. The convince of living here is that my daughter’s school is literally 5 minutes away if driving and 3 bus stops directly across the street and at the corner of the apartment building. A luxury dinning restaurant 888 across the street, HEB north and south in less than 10 mins away, nail shop, Domino’s pizza, Barbershop, laundromat, P Terry’s, whataburger and a host of businesses all in walking distance. Since living here there has been many additional upgrades and must of all I feel safe living here. The staff is extremely helpful, friendly and Frankie is a wonderful Leasing manager who listens to any of your concerns and takes care of you. I highly recommend it. Also close to downtown.

Honestly, if it wasn’t for Brooke and how absolutely amazing she is I would have not moved in. When I was signing my lease I had to call and get my account number from the electric company and Frankie the manager was screaming and berating Brooke from his office while I was sitting there. It was very unprofessional and rude and my children had to hear how he treated her. Like I said, Brooke was amazing and very easy to work with and she needs to be the one running this property as she is very welcoming and knows what’s going on in her units.