Village At East Riverside

Management team added a charge to mine and all my roommates credit reports 8 months after we moved out. They claimed the fee was on our accounts the whole time and they have reached out numerous times for payment. None of us ever received an email or call and we have been calling them repeatedly to try and get this resolved. They either will not answer or call back. In terms of the units, they are cheap, will not be cleaned when you move in and dirty. We continuously had to deal with bugs, roaches and loud neighbors. They also had stray cats roaming the property. In the winter our heat did not work so we asked them to come fix it. A man came that could not speak english. He turned on the furnace in our unit but because it had not been turned on in several years plumes of smoke were spilling out of the vents as the furnace burned all the dust and debris that had settled into it. It left a horrible smell in the apartment for weeks and they did not offer us any recourse. AVOID AT ALL COSTS.

Apartment is in a good location, residents were noisy throughout the night, office was never responsive to calls or emails, all interactions needed to be done in person. Did not receive any charges upon moving out or attempts to be contacted to roomates as well but were hit with a 2k bill collection on our credit when we moved out 6 months ago although we never received one attempt to contact us. charged me twice for rent and refused to refund had to dispute through back to get MY MONEY back. Do not recommend moving here due to predatory practices by company.

Lots of downsides to these apartments. It was nice when we first moved in but has gone downhill since then. There’s always trash EVERYWHERE. Multiple incidents of car vandalism and break ins. Unsupervised kids damaging property (ex.throwing rocks at parked cars!) Large groups of unsupervised kids are always roaming and screaming past sundown. One of the kids carves their initials into our front door. appliances are always breaking and it takes months to get them properly fixed. Doors are constantly falling off hinges. The internet sucks and you can only add 9 devices. The appliances are NOT stainless steel like they advertise. We’ve had to call the police multiple times for unhinged screaming and violence from neighbors. Constant smell of cheap weed. There was water damage under the cabinets in our bathroom when we first moved in, instead of fixing it they painted over it and said it’ll be fine. There’s so much more that goes on here. If you can avoid these apartments, do so.